Flowers and Gifts during COVID
We are taking slow steps to fulfil deliveries starting from the 19th and 20th May
We will fulfil flower bouquet orders, funeral orders and gift orders on a contactless delivery basis. This means that we will process the order through our online shop or from our flower shop, will be created in flowers and foliage’s available at the time of ordering and then delivered to the recipient.
When delivering your orders, we WILL NOT deliver to a neighbour and WILL NOT deliver to a safe place. These will be delivered on the doorstep of the recipient. We will knock on the door, place the flowers on the doorstep and walk back. Please take into consideration when ordering flowers without water, these will still be left in the same manner. We will do our best to fulfil orders in colours and varieties that you would prefer but as you can appreciate we cannot guarantee this. We not deliver to anywhere we deem to put our delivery drivers in a compromising position.
Due to the lack of flowers still coming through the auctions we have limited choice. This will not deter the quality or the look Fantail are known for.
As we play our part on the environment and to reduce plastc and packaging, all our bouquets come with the stems exposed, meaning that if you would like a water pack you now need to order this as a separate item. We also gift wrap our flowers with beautiful paper, rather than cellophane, so that it can be recycled.
We have a high quality of fresh flowers throughout the week delivered to us directly from Holland on a Tuesday morning. Depending on the season we are now able to offer flowers from our very own FANTAIL FLOWER FARM. This supports our ethos in the floral industry and something we take pride in promoting.